FREQUENT
questions
Payment Method
50% at the time of booking. The remaining 50% is payable on the rental start date.
Guarantee
On the day of delivery, an amount of $1,500,000 pesos must be paid, which can be charged to a credit card, transferred, paid via PayPal, or in cash. The refund, provided the camper and truck are returned in the same condition as received, will be processed within 48 hours once the RV is returned (with a full diesel tank and empty grey/black tanks). For rentals that include travel through Argentine territory, the security deposit increases to $2,000,000 pesos.
What is the minimum number of rental nights?
7 days / 6 nights.
What to do if you require additional services for your trip?
Do not hesitate to contact us if you require assistance in planning your trip. We want your travel experience with us to be unforgettable.
Cancellations to booking
If you choose to cancel your reservation before 30 days from the travel start date, 75% of the paid amount will be refunded. If you decide to cancel your trip after those 30 days, no refund will be issued.
Schedules and considerations for Pick up and Drop off
Pickup
Hours 10:00 a.m. to 5:30 p.m.
Each delivery includes camper use training of approximately 30 minutes.
Special pickup times must be requested directly with the Camper World team, who must confirm the possibility of deliveries outside established hours.
Drop-off
Hours 9:00 a.m. to 4:00 p.m. on the day the contract ends. Consider a time of 15 minutes for delivery and vehicle inspection.
After 4:00 p.m., the equivalent of one day’s rent will be charged.
Driver’s license required?
No special license is required to drive; you just have to be 25 years old.
What months are considered for each season?
Summer: January, February, March, November, December
Autumn/Spring: April, September, October
Winter: May, June, July, August
Insurance cover
Full Coverage Insurance:
All our rental prices include full coverage insurance.
How Does It Work?
· Major Damages or Accidents: We activate the insurance in case of significant damage or an accident.
· Minor Issues: For minor issues, we use part of the security deposit. The specific handling depends on the situation.
· Insurance Deductible: The deductible for the insurance is approximately 900 euros.
· Examples:
– Common Sense Repairs: If the windshield is damaged by a stone hitting it from an oncoming truck, we will cover the repair. If something inside the camper is damaged from normal use, we will cover it.
· Evaluated Situations: If the camper is damaged by mistakenly entering an underground parking lot, we will evaluate whether it is worth activating the insurance. If not, part of the security deposit will be deducted.